Conditions our online clinicians can treat

Abdominal pain is discomfort or pain felt anywhere in the stomach or tummy area and can have many different causes.

Main symptoms:

• Cramping or sharp pain in the abdomen
• Bloating or swelling
• Nausea or vomiting
• Changes in bowel habits, such as diarrhoea or constipation
• Loss of appetite

Gastroenteritis is an infection of the stomach and intestines that can cause vomiting, diarrhoea and stomach discomfort.

Main symptoms:

• Diarrhoea
• Nausea or vomiting
• Stomach cramps or abdominal pain
• Fever
• Loss of appetite

 Indigestion, or dyspepsia, is a common digestive issue that can feel like a discomfort or burning sensation in the upper abdomen or chest

Main symptoms:

• Pain or discomfort in the upper abdomen
• Feeling bloated or overly full
• Heartburn or acid reflux
• Nausea
• Burping or excessive wind

Irritable bowel syndrome (IBS) is a common digestive condition affecting around 2 in 10 people in the UK. 

Main symptoms:

• Stomach cramps or abdominal pain
• Bloating
• Diarrhoea
• Constipation

Acne is a common skin condition that occurs when hair follicles become blocked with oil and dead skin cells.

Main symptoms:

• Spots or pimples
• Blackheads and whiteheads
• Red or inflamed skin
• Painful lumps under the skin

Athlete's foot is a common fungal infection that usually starts between the toes and can spread to the soles and sides of the feet.

Main symptoms:

• Itching, stinging or burning between the toes
• Cracked, peeling or flaking skin
• Red or discoloured skin, which can look greyish or purplish on darker skin
• Fluid-filled blisters
• Dry, scaly or thickened skin on the soles

Bites and stings are common skin reactions caused by insects, spiders or other animals, which can range from mild irritation to more severe reactions.

Main symptoms:

• Redness or swelling around the bite or sting
• Pain or tenderness
• Itching or irritation
• A raised lump or rash
• Warmth around the affected area

Cold sores are small fluid-filled blisters caused by the herpes simplex virus, usually appearing around the mouth or lips.

Main symptoms:

• Tingling, itching or burning sensation before the sore appears
• Small painful blisters around the lips or mouth
• Crusting or scabbing as the sore heals
• Redness or swelling around the affected area
• Pain or discomfort when eating or drinking
• Fever or swollen glands in some cases

A flaky, itchy scalp is often dandruff, but it can also be caused by other skin conditions such as psoriasis, eczema or a fungal infection.

Main symptoms:

• White or yellowish flakes in the hair or on clothing
• Itchy scalp
• Red or inflamed skin on the scalp
• Greasy or oily patches near the hairline
• Thick, silvery scales that may spread past the hairline
• Small bumps or sores on the scalp

Eczema is a condition that causes the skin to become dry, itchy and inflamed.

Main symptoms:

• Dry or cracked skin
• Itching
• Red or inflamed patches of skin
• Soreness or irritation
• Flaky or scaly skin
• Swelling in affected areas

Fungal skin infections happen when fungi that live on the skin multiply in warm, moist areas, causing an itchy and often contagious rash.

Main symptoms:

• Itchy, red or discoloured rash
• Flaky, scaly or cracked skin
• Ring-shaped rash with a raised edge
• Rash in skin folds, such as the groin or under the breasts
• Thickened, discoloured or brittle nails

Hair loss, also called alopecia, is common and has several causes, including genetics, hormones, stress and autoimmune conditions.

Main symptoms:

• Gradual thinning on top of the head
• Receding hairline or thinning at the crown
• Widening of the parting
• Sudden, smooth, coin-sized bald patches
• Losing more hair than usual when brushing or washing

Hives are itchy, raised welts that appear suddenly on the skin. They're usually harmless and often clear up within a day or two.

Main symptoms:

• Raised, itchy welts on the skin
• Red or pink welts, which may be skin-coloured on darker skin
• Welts that turn white when pressed
• Patches that join together to form larger areas
• Welts that fade and reappear in different places
• Swelling around the eyes, lips, hands or feet in some cases

Moles are small, usually harmless growths on the skin that form when pigment cells cluster together. Most adults have between 10 and 40.

Signs to get checked:

• Uneven shape, where one half doesn't match the other
• Ragged, notched or blurred edges
• A mix of colours or shades
• Larger than 6mm across
• Changes in size, shape, colour or height
• Itching, bleeding or crusting

Rosacea is a long-term skin condition that mainly affects the face, causing redness, flushing and sometimes acne-like spots.

Main symptoms:

• Persistent redness across the cheeks, nose, forehead or chin
• Frequent flushing or blushing
• Small red bumps or pus-filled spots
• Visible small blood vessels on the cheeks and nose
• Burning, stinging or sensitive skin
• Dry, gritty or bloodshot eyes in some cases

Shingles is a painful rash caused when the chickenpox virus becomes active again, usually appearing as a band on one side of the body.

Main symptoms:

• Burning, tingling or itching before the rash appears
• A painful rash on one side of the body
• Fluid-filled blisters that crust over as they heal
• Headache, high temperature or feeling generally unwell
• Rash that may look purple or dark brown on darker skin

Warts and verrucas are small, harmless skin growths caused by a common virus. Verrucas are warts that grow on the soles of the feet.

Main symptoms:

• Firm, raised lumps with a rough surface
• Tiny black dots under the surface of the skin
• Hard, flat patches on the soles, heels or toes
• Pain when walking or standing (verrucas)
• Clusters of small growths that spread

Anxiety is a mental health condition that can cause feelings of worry, fear or unease that may affect daily life.

Main symptoms:

• Feeling nervous, restless or on edge
• Excessive worrying
• Difficulty concentrating
• Rapid heartbeat or palpitations
• Shortness of breath
• Trouble sleeping

Depression is a mental health condition that can affect how a person feels, thinks and manages daily activities.

Main symptoms:

• Persistent low mood or sadness
• Loss of interest or enjoyment in activities
• Feeling tired or lacking energy
• Difficulty concentrating
• Changes in appetite or weight
• Trouble sleeping or sleeping too much
• Feelings of hopelessness or worthlessness

Low mood is a temporary feeling of sadness, unhappiness or lack of motivation that can affect everyday life.

Main symptoms:

• Feeling sad or emotional
• Lack of motivation
• Feeling tired or low in energy
• Difficulty concentrating
• Loss of interest in usual activities
• Irritability or frustration
• Changes in sleep or appetite
• Reduced confidence or self-esteem

Stress is the body’s response to feeling under pressure or overwhelmed by challenging situations or demands.

Main symptoms:

• Feeling overwhelmed or anxious
• Irritability or mood changes
• Difficulty concentrating
• Trouble sleeping
• Headaches or muscle tension
• Feeling tired or exhausted
• Changes in appetite
• Rapid heartbeat or feeling on edge

Back pain is a common condition that can affect the muscles, joints, bones or nerves in the back, ranging from mild discomfort to severe pain.

Main symptoms:

• Ache or stiffness in the back
• Sharp or shooting pain
• Pain that worsens with movement, bending or lifting
• Muscle tension or spasms

Gout is a type of arthritis caused by a build-up of uric acid in the joints, leading to sudden episodes of pain and swelling.

Main symptoms:

• Sudden severe joint pain, often in the big toe
• Swelling in the affected joint
• Red, hot or shiny skin over the joint
• Tenderness and difficulty moving the joint

Sports injuries are injuries that occur during exercise or physical activity and can affect the muscles, joints, bones or ligaments.

Main symptoms:

• Pain during or after activity
• Swelling or bruising
• Reduced movement or stiffness
• Muscle weakness
• Tenderness in the affected area

Chickenpox is a highly contagious viral infection that causes an itchy rash and flu-like symptoms.

Main symptoms:

• Itchy red spots or blisters
• Rash that spreads across the body
• Fever
• Tiredness
• Headache
• Loss of appetite
• Spots that crust over as they heal

A common cold is one of the most frequent illnesses we experience, affecting people of all ages.

A cough is a common symptom that can have many causes.

You should consult a GP or advanced clinical practitioner if:

• Your cough lasts longer than three weeks.
• Your cough is severe or worsening

An ear infection is an infection affecting the ear, often caused by bacteria or viruses, which can lead to pain and inflammation.

Main symptoms:

• Ear pain
• Difficulty hearing or muffled hearing
• Fever
• Fluid or discharge from the ear
• Feeling of pressure inside the ear
• Irritability, especially in children
• Dizziness or balance problems in some cases

While migraines are a type of headache, they’re not the same as tension or cluster headaches.

Main symptoms:

• Moderate to severe headache, often on one side of the head
• Throbbing or pulsing pain
• Sensitivity to light and sound
• Nausea or vomiting
• Visual disturbances, such as flashing lights or blurred vision
• Dizziness or feeling faint
• Tiredness and difficulty concentrating

Sinusitis is an inflammation of the sinuses, often caused by an infection, which can lead to pressure and discomfort around the face.

Main symptoms:

• Facial pain or pressure
• Blocked or stuffy nose
• Headache
• Thick yellow or green nasal mucus
• Reduced sense of smell or taste
• Pain around the eyes, cheeks or forehead

A urinary tract infection is an infection affecting the bladder, kidneys or urinary system, usually caused by bacteria.

Main symptoms:

• Pain or burning when urinating
• Needing to urinate more often
• Sudden or urgent need to urinate
• Cloudy or strong-smelling urine
• Lower tummy pain or discomfort

Chlamydia is one of the most common sexually transmitted infections, caused by the bacterium Chlamydia trachomatis. Many people have no symptoms at all, but it can still be passed on and cause complications if left untreated.

Main symptoms:

• Pain or a burning sensation when urinating
• Unusual discharge from the vagina, penis or anus
• Pain or bleeding during or after sex
• Lower abdominal or pelvic pain
• Bleeding between periods (in women)

About treatment:

Chlamydia is diagnosed with a simple urine or swab test and is easily treated with a short course of antibiotics.

Genital warts are a common sexually transmitted infection caused by certain types of the human papillomavirus (HPV).

Main symptoms:

• Small flesh-coloured bumps or growths around the genitals or anus
• Itching or discomfort in the affected area
• Clusters of warts that may resemble cauliflower-like growths

STIs are infections that are usually passed from one person to another through sexual contact.

Main symptoms:

• Pain when urinating
• Unusual discharge from the vagina, penis or anus
• Pain during sex
• Lumps, sores or rashes around the genitals or mouth
• Itching or irritation in the genital area

Examples of STIs include:

• Chlamydia
• Gonorrhoea
• HIV
• Syphilis

Thrush is a common yeast infection caused by an overgrowth of Candida fungus, which can affect the mouth or genital area.

Main symptoms:

• Itching or irritation
• White discharge, often thick in texture
• Redness or soreness in the affected area
• Pain or stinging when urinating or during sex

Erectile dysfunction is the inability to get or maintain an erection firm enough for sexual activity.

Main symptoms:

• Difficulty getting an erection
• Difficulty maintaining an erection
• Reduced sexual desire
• Anxiety or stress related to sexual performance

Hay fever, also known as allergic rhinitis, is an allergic reaction to pollen.

Main symptoms:

• Sneezing
• Runny or blocked nose
• Itchy eyes, nose or throat
• Watery or red eyes

Perimenopause is the stage leading up to menopause, when hormone levels begin to change, while menopause is when periods stop permanently.

Main symptoms:

• Irregular periods
• Hot flushes and night sweats
• Mood changes or anxiety
• Difficulty sleeping
• Vaginal dryness
• Reduced sex drive
• Brain fog or difficulty concentrating
• Tiredness
• Joint aches or headaches in some cases

Period problems can include changes to the menstrual cycle, bleeding patterns or symptoms that affect daily life.

Main symptoms:

• Heavy bleeding
• Painful cramps
• Irregular periods
• Missed periods

Being overweight is when a person carries excess body weight that may increase health risks. It is usually assessed using BMI alongside other clinical factors.

Main risks:

• Higher risk of type 2 diabetes and high blood pressure
• Increased risk of heart and circulation problems
• Joint pain and reduced mobility

Weight management support:
We offer clinically guided weight management support, including assessment, personalised advice, and treatment options where appropriate to help achieve sustainable results.