What we treat

What we don’t treat

Doctor Care Anywhere is not an emergency medical service so we don’t treat emergencies. If you think you have a medical emergency, please call 111/999 or go to an A&E in the UK.

Here are some examples of medical emergencies we don’t treat:

  • Difficulty in breathing or severe shortness of breath
  • Chest pain/suspected heart attack
  • Suspected stroke or seizures
  • Severe pain especially of sudden onset
  • Severe infections
  • High fever in unwell infants
  • Obstetric or pregnancy complications
  • Severe bleeding
  • Serious trauma to head, spine or limbs
    (e.g. broken bones or burns)
  • Severe mental health concerns
    (e.g. self harm, suicidal thoughts or psychosis)
  • Recurrent urinary tract infections (UTIs), defined as 2 or more UTIs in the last 6 months or 3 or more UTIs in the last 12 months