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Prescriptions

Prescriptions

Prescription medicine
delivered to your door

Pick up from your nearest local
pharmacy

Advice on getting medication
when outside the UK

Fast and convenient prescriptions

Our GPs and Advance Clinical Practitioners (ACPs) can prescribe the medication you need during your consultation. You can then choose how to get your medicine:

  • Get it delivered to you at home, work or wherever you’re staying in the UK
  • Pick it up from your nearest local pharmacy within the UK
  • Keep a note of all your prescriptions on your patient record to access whenever you need to

Our GPs & ACPs write private prescriptions

Our clinicians can only provide private prescriptions. This means the cost of your medication can vary from the fixed-NHS rate. This price is determined by the particular pharmacy you use.

Please note that our GPs and ACPs will always try to prescribe you the most cost-effective medicine and will let you know if it's going to be expensive. As a rough guide, our top 20 UK delivered private prescriptions are less than £20 an item.

Resident of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man

If you are a resident of Great Britain, Northern Ireland, the Channel Islands, or the Isle of Man, you can use our service while abroad. However, due to regulatory and safety reasons, we can only offer advisory services and cannot issue any prescriptions.

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The most common private medications we prescribe

  • Acne treatment
  • Acid reflux and heart burn medications
  • Allergy medications
  • Antibiotics for the treatment of infections of various systems
    (e.g. ear, nose and     throat, respiratory tract, skin, urinary tract)
  • Antiviral treatments for treatment of herpes and shingles
  • Emergency contraception pill (e.g. contraceptive pill)
  • Topical creams for skin conditions such as eczema and psoriasis

Private medications
we can’t prescribe

  • Antipsychotics
  • Controlled drugs such as tramadol, morphine, benzodiazepines
    (sleeping tablets) 
  • CNS stimulants
    (e.g. Attention Deficit Hyperactivity Disorder medications)
  • Medications that require clinical monitoring such as methotrexate
  • Specialist prescribed drugs such as fertility drugs and cancer therapies
  • Strong opioid painkillers

Frequently asked

Does your pricing include the cost of prescriptions?

Our clinicians write private prescriptions when you're in the UK, so the cost of medicines is usually different from the standard NHS prescription charges. Sometimes it works out cheaper than the NHS charge or could be a little more.

We have no control over what your local pharmacy will charge. Some charge for fulfilling a private prescription.

Our clinicians always try to prescribe the most cost effective medicine and will let you know if it's going to be expensive.

As a rough guide, our top 20 UK delivered private prescriptions are less than £20 an item.

Can your clinicians prescribe medication?

Yes, all of our clinicians can prescribe medication and write private prescriptions when you're in the UK, if deemed necessary during your consultation.

Can I use my prescription internationally?

If you are a UK resident you will only be able to redeem your prescription within the UK.

Can I get a prescription on the NHS?

We offer private prescriptions only as we’re not part of the NHS.

What is an ePrescription?

An ePrescription is an electronic prescription. It’s safer and more convenient than regular prescriptions as it can only be redeemed once.

How much does a private prescription cost?

We’re unable to give you an exact amount. The cost of private prescription medication is different to the standard NHS prescription charges and we have no control over what your pharmacy charges.

Our clinicians always try to prescribe the most cost-effective medicine and will let you know if it's going to be expensive.

Please remember that exemption categories don't apply to private prescriptions. Also, if you're in Scotland or Wales, you will be charged for the cost of the medication, even if you normally get free prescriptions.

 

Can I get my prescription medication on the same day?

Yes when you're in the UK, prescriptions can be collected from a local pharmacy or delivered to your door. Once your clinician has published your prescription, simply log into your account and select the delivery option you want.

Can I get a repeat prescription on the NHS?

As we’re not part of the NHS, we don’t provide one-off or repeat NHS prescriptions.

We can, however, provide one-off or repeat private prescriptions. This will be at the discretion of the clinician and will be subject to a prescription charge.

Will my local pharmacy accept an ePrescription?

Many pharmacy chains accept our ePrescriptions, including: 

  • Boots

  • Day Lewis

  • Lloyds Pharmacy

  • Rowlands

  • Superdrug

  • Tesco

Don’t worry, you’ll be able to see which pharmacy groups in your area can accept ePrescriptions.

Just so you know, we’re adding to our list of partner pharmacies all the time.