Prescriptions delivered to your door or chosen pharmacy
Referrals & Fit Notes with 24/7 access to your records
Clinician appointments 24/7, anywhere, anytime
You can still keep your NHS GP
Here for every part of your health
With Doctor Care Anyhwere you'll get 24/7 fast and easy access to a private online healthcare service wherever and whenever you need it, in a way that fits into your life. From appointments to referrals, prescriptions and wellbeing tools, we take care of things seamlessly.
You can choose to book a private GP appointment, or an appointment with one of our Advanced Clinical Practitioners (ACPs) and access to our wellbeing tool, My Health. A one-time activation of the app is required to unlock all these services.
Steps to get started
Download the Doctor Care Anywhere App
Activate and verify your account
This helps us identify you and keep your data safe.
Scan your ID
You can use a passport, driving license, identity card or residence permit card
Take a selfie
Make sure this is clear and your whole face is within the guide.
Speak to a doctor, day or night
GP Appointments
You can choose the doctor you would like to speak with by video, or phone, at a time that fits into your schedule - not the other way round.
All our GPs are handpicked by us and are GMC registered, with at least five years’ experience of working within the NHS. They are specially trained in virtual consultations, which means you can feel reassured that your health is in safe hands.
- Up to 20 minute appointments
- 24/7 access, 365 days a year
Convenient care for everyday health needs.
Advanced Clinical Practitioners
The team of Advanced Clinical Practitioners (ACPs) are all highly qualified in clinical practice and can help with a wide variety of health concerns and are your ‘go-to’ if you have a minor ailment or a flare up of illness. Advanced Clinical Practitioners appointments are available 8am to 8pm, Monday to Sunday - including public holidays.
What can our Advanced Clinical Practitioners do?
- Assess your condition.
- Diagnose and treat your symptoms, including issuing prescriptions.
- Plan any follow up treatment that is needed.
- If needed they can also refer you for further treatment.
Fast-track recovery from pain or injury
Physiotherapy Without Delay
Struggling with back pain, joint issues, or an injury? Our Physiotherapists provide expert advice and tailored recovery plans – no GP referral required.
- Book directly without seeing a GP
- Get personalised recovery advice
Confidential, compassionate care - when you need it.
Mental Health Practitioners
Feeling overwhelmed, anxious, or just need someone to talk to? Book a confidential session with one of our experienced Mental Health Practitioners.
Whether it’s stress, low mood, or emotional strain, we’re here to help.
- Flexible phone or video appointments
- Professional support for emotional wellbeing
Frequently Asked Questions
Most of the time you can get an appointment on the same day, usually within four hours*.
Appointments with Advanced Clinical Practitioners are available Monday – Sunday, including bank holidays between 8am and 10pm. If attempting to make an appointment outside of these hours, the next available GP appointment will be offered.
*subject to appointment availability
Firstly, it’s important to say we are not an emergency service. If you have a medical emergency and you’re in the UK, you should call 111 or 999 or go straight to your nearest A&E.
For non-emergencies, we can normally offer an appointment within four hours of booking, if not sooner. Most patients can get an appointment on the same day.*
*subject to appointment availability
Patients who access our service through a pay-as-you-go subscription, an employee healthcare scheme or through an insurance provider can speak to one of our clinicians wherever you are in the world for advice regarding their health concern.