As I work in a manual job - I'm on my feet most of the day, lifting, bending, and moving around. It’s hard graft, and over time, I started feeling it in my joints. My knees and back were giving me trouble, and by the end of each shift, I was stiff and sore.

When my company introduced Doctor Care Anywhere as part of our employee benefits, I thought I’d give it a go. I booked a same day appointment with one of their physiotherapists, and it turned out to be one of the best decisions I’ve made.

The physio listened to what was going on and quickly understood the problem. They explained it was likely a mix of overuse and not enough mobility work, which made sense given my job. They put me on the MSK (musculoskeletal) pathway using Physitrack, so I could follow a proper treatment plan from home.

Through the app, I got a set of exercises that were easy to follow, with short videos showing me exactly what to do. I even got reminders to keep me on track and check-ins from the physio to see how I was getting on. If something didn’t feel right, I could flag it, and they’d tweak the plan straight away.

A few weeks in, I started to notice real improvement — less pain, better movement, and I wasn’t as stiff after work. It made a big difference, not just physically but mentally too. I feel like I’ve got control back over my body and can keep doing the job I enjoy.

I’m really glad my company offers Doctor Care Anywhere — I wouldn’t have sorted it otherwise. Having access to proper physio support without taking time off or waiting weeks for an appointment has been a game-changer.