Most of our patients can get an appointment on the same day.
Up to 20-minute appointments
Prescriptions delivered to your door or chosen pharmacy 1
Referrals & fit notes
GP appointments 24/7, anywhere, anytime 2
24/7 access to your records
You can still keep your NHS GP
Health advice at your fingertips
Nuffield Health Virtual GP is a digital healthcare service designed for the way we live and work today. From speaking to a GP on your way to work, getting a prescription delivered to your door or putting your mind at ease about something that's been bothering you; we're here to look after you and your family, 365 days a year. We make it easy for you to have a secure online video or phone consultation with a GP, 24/7, 365 days a year. Getting the advice and treatment you need has never been simpler.
Download the Nuffield Health App
Activate your account
Verify your account
This helps us identify you and keep your data safe.
Scan your ID
You can use a passport, driving license, identity card or residence permit card.
Take a selfie
Make sure this is clear and your whole face is within the guide.
Book an appointment
Once you've activated your account, booking an appointment with Nuffield Health Virtual GP only takes a minute. Just login via your computer or download the app on your smartphone or tablet. Find a time that works for you and book your consultation. Same day appointments are available typically within 2 hours
- We are open 24/7, 365 days a year
- Choose your doctor by their name (if you've seen them before), by the areas they specialize in or by gender if you'd specifically like to speak to a male or female doctor
Have a consultation
If you've booked a video consultation, you'll get an email and text reminder 10 minutes before your appointment is due to start asking you to join the waiting room. If you've booked a phone appointment the GP will call you directly. Find somewhere quiet, comfortable and ensure you have a good Internet connection or clear cell phone signal.
- Get secure access to your patient record during the call. Discuss any previous history on your Nuffield Health Virtual GP record with your doctor.
- Read through your updated, jargon free notes after your consultation so you know exactly what you need to do to start feeling better
Get the right treatment
After your appointment, your GP will type up all the notes from your consultation and add them to your patient record.
- Get high quality medical advice from the GP
- Medication can be delivered to your door in as little as 4 hours (depending on your location)
- Get instant referrals to a specialist or to an in-person Nuffield Health GP for further diagnostics or tests
My Health - our wellbeing tool
With My Health, you’ll be able to explore our range of resources to support your health including tips for falling asleep and breathing techniques to reduce stress, as well as sections covering nutrition, physical activity, and relationships.
Download the Nuffield Health Virtual GP app
Frequently asked
Can Nuffield Health Virtual GP treat emergencies?
No, Nuffield Health Virtual GP is not a medical emergency service. If you have an medical emergency, please either call 999 or visit your local A&E.
Can I speak to a doctor when I am abroad?
You can speak to one of our doctors wherever you are in the world. Prescription fulfillment support is dependent on local laws but we will help as much as we can. In the UK and Europe prescriptions can be fulfilled in any pharmacy. Outside of Europe our doctors will give patients advice on the best medication to pick up locally. In countries where local laws prohibit the medication you need without a local doctor's prescriptions there is a delivery from the UK option to all our patients. Please note, these do incur often quite significant delivery charges and are subject to custom restrictions and delays.
1 Available in most circumstances. Medicine may not be available worldwide. Prescriptions are restricted in USA and sanctioned countries. Corporate scheme members: out-patient prescriptions may cost more than on the NHS and the prescription charge and delivery may not be covered by your scheme membership. Please refer to your membership handbook for further details.
2 Subject to appointment availability.