Your path to feeling better starts here.
1.2 million+ active patients
24/7 virtual appointments
With GPs, Mental Health Practitioners, Physiotherapists and Advanced Clinical Practitioners
Quick and Convenient
Join the virtual appointment from your phone or computer, no need to travel
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Same-day prescriptions
Prescribed by GPs and ACPs, to your chosen pharmacy
Identity verification
Before your appointment you will need to verify your identity with photo ID
Talking to someone shouldn’t feel difficult
When you're struggling mentally, even taking the first step can feel overwhelming.
Virtual appointments can make accessing psychological support feel more manageable — whether that's speaking from home, during a work break, or somewhere you feel safe and comfortable.
You don't need a GP referral to access our mental health support — and for many people, talking therapy over the phone or video can feel less intimidating than attending face-to-face appointments.
If you're in crisis or need urgent support, please call 999 or go to your nearest A&E. You can also call the Samaritans free, any time, on 116 123.
How it works
Book an appointment
Choose a time that works for you and speak directly with a mental health practitioner.
Speak to a clinician
Appointments take place by phone or video, allowing you to access support wherever you feel most comfortable.
Get real guidance
Your clinician will listen, understand what you’re experiencing, and help guide you towards the right treatment plan and next steps.
Ways we can help
Stress & Anxiety
Whether it's work pressure, life changes, or persistent worry, our mental health practitioners help you find strategies that actually work for you.
Depression & Low Mood
Get proper clinical support, not just a checklist. We'll assess what you need and build a personalised treatment plan around it.
Relationship & Life Pressures
Bereavement, burnout, relationship difficulties. Talk to someone who can help you make sense of what you're going through, with ongoing support to sustain your progress.
Frequently asked questions
No. You can book mental health appointments directly without needing a GP referral.
A mental health practitioner is a qualified healthcare professional with a degree in mental health nursing. They are trained to support people experiencing challenges such as stress, anxiety, low mood, burnout and other mental health concerns.
Yes. Your appointments are confidential, and anything you discuss with your clinician or therapist will be handled privately and securely.
The only exception is if there are serious concerns about your safety or someone else’s safety. In these situations, the clinician may need to contact emergency services, a crisis team or another appropriate support service to help keep you safe.
If your clinician feels you would benefit from additional or ongoing support, we may refer you to our partner HelloSelf for further guidance and therapy support, depending on your needs and preferences.
Our mental health practitioners provide an initial assessment, guidance and short-term support for a wide range of concerns. If you'd benefit from ongoing talking therapy or counselling, we can refer you on to a private therapist through our partner HelloSelf.
A single appointment starts from £45. Ongoing support is also available through Care Pass membership, from £25 per month or £199 per year, which includes unlimited mental health appointments alongside GP and physiotherapy support.
Our Care Pass Membership
Pricing
Switch to annual plan to save 1/3 over the year
You're saving 1/3 with an annual plan
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Ongoing GP appointments, available 24/7
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Ongoing physiotherapy until recovery and beyond
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Mental health support, there when you need to talk
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Appointments available within 2 hours
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Speak to a clinician whenever you need advice
Our Care Pass membership gives you ongoing access to digital healthcare, helping you manage everyday health concerns and get support quickly when something changes.
Our certifications
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