Welcome to Doctor Care Anywhere

A private healthcare service that’s open all hours

Activate your account

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Up to 20-minute appointments
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Prescriptions delivered to your door or chosen pharmacy
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Same day Clinician appointments
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Access to My Health, our wellbeing tool

Your health, your schedule

As part of your employee benefits with Biffa, you have access to Doctor Care Anywhere – your private online GP service that’s ready when you are. From appointments to referrals, prescriptions, and wellness tools, everything you need is at your fingertips.

Whether you’re booking a GP appointment or consulting with one of our Advanced Clinical Practitioners, we’ve got you covered – all through a simple, hassle-free platform that works on your schedule.

 
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Download the Doctor Care Anywhere App

Activate your account

Use the letters BF and your 7-digit employee number to activate e.g. BF0000000.

Verify your account

This helps us identify you and keep your data safe

Scan your ID

You can use a passport driving license, identify card or residence permit card

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GP Appointments Anytime

Speak to a doctor, day or night
Skip the queues and get the care you need, when you need it. Book a virtual GP appointment that fits around your schedule.

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Up to 20 minute appointments

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24/7 access, 365 days a year

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Physiotherapy Without Delay

Fast-track recovery from pain or injury
Struggling with back pain, joint issues, or an injury? Our Physiotherapists provide expert advice and tailored recovery plans – no GP referral required.

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Book directly without seeing a GP
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Get personalised recovery advice
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Mental Health Practitioners

Confidential, compassionate care - when you need it.

Feeling overwhelmed, anxious, or just need someone to talk to? Book a confidential session with one of our experienced Mental Health Practitioners.
Whether it’s stress, low mood, or emotional strain, we’re here to help.

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Flexible phone or video appointments

 

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Professional support for emotional wellbeing

 

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Advanced Clinical Practitioners

Convenient care for everyday health needs.
Our highly trained Advanced Clinical Practitioners (ACPs) can help with minor illnesses, flare-ups, and general health concerns—quickly and professionally.

 

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Available 8am–8pm, 7 days a week
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Make a diagnosis and carry out treatment, including the prescribing of medicines

 

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