Welcome to Doctor Care Anywhere
A private healthcare service that’s open all hours.
Use BF and your 7-digit employee number as your activation code.
Up to 20-minute Clinician appointments 24/7, anywhere, anytime
Prescriptions delivered to your door or chosen pharmacy
Referrals & Fit Notes with 24/7 access to your records
You can still keep your NHS GP
Your health, your schedule
As part of your employee benefits with Biffa, you have access to Doctor Care Anywhere – your private online GP service that’s ready when you are. From appointments to referrals, prescriptions, and wellness tools, everything you need is at your fingertips.
Whether you’re booking a GP appointment or consulting with one of our Advanced Clinical Practitioners, we’ve got you covered – all through a simple, hassle-free platform that works on your schedule.
Activate now
It only takes a few minutes to download and get started with the Doctor Care Anywhere and benefit from 24/7 access to appointments with our Clinicians.
Download the Doctor Care Anywhere app
Available on iOS, Android or visit https://member.doctorcareanywhere.com/SignUp/VerifyActivationCode
Activate your account
Use the letters BF and your 7-digit employee number to activate e.g. BF0000000.
Verify your account
This helps us identify you and keep your data safe.
Scan your ID
You can use a passport, driving license, identity card or residence permit card
Take a selfie
Make sure this is clear and your whole face is within the guide.
Speak to a doctor, day or night
GP Appointments
You can choose the doctor you would like to speak with by video, or phone, at a time that fits into your schedule - not the other way round.
All our GPs are handpicked by us and are GMC registered, with at least five years’ experience of working within the NHS. They are specially trained in virtual consultations, which means you can feel reassured that your health is in safe hands.
- Up to 20 minute appointments
- 24/7 access, 365 days a year
Convenient care for everyday health needs.
Advanced Clinical Practitioners
The team of Advanced Clinical Practitioners (ACPs) are all highly qualified in clinical practice and can help with a wide variety of health concerns and are your ‘go-to’ if you have a minor ailment or a flare up of illness. Advanced Clinical Practitioners appointments are available 8am to 8pm, Monday to Sunday - including public holidays.
What can our Advanced Clinical Practitioners do?
- Assess your condition.
- Diagnose and treat your symptoms, including issuing prescriptions.
- Plan any follow up treatment that is needed.
- If needed they can also refer you for further treatment.
Fast-track recovery from pain or injury
Physiotherapy Without Delay
Struggling with back pain, joint issues, or an injury? Our Physiotherapists provide expert advice and tailored recovery plans – no GP referral required.
- Book directly without seeing a GP
- Get personalised recovery advice
Confidential, compassionate care - when you need it.
Mental Health Practitioners
Feeling overwhelmed, anxious, or just need someone to talk to? Book a confidential session with one of our experienced Mental Health Practitioners.
Whether it’s stress, low mood, or emotional strain, we’re here to help.
- Flexible phone or video appointments
- Professional support for emotional wellbeing
Need blood tests, scans or medical letters?
We’ve partnered with market leading providers to help guide you in the next stage of your healthcare journey. Here are a few of our recommended options:
Updates and health advice from our clinicians
Our content hub, Clinician Corner, offers a range of helpful resources from physical wellbeing advice to mental health tips.
