Up to 20-minute appointments
Prescriptions delivered to your door or chosen pharmacy
Same day Clinician appointments
Access to My Health, our wellbeing tool
Your health, your schedule
As part of your employee benefits with Biffa, you have access to Doctor Care Anywhere – your private online GP service that’s ready when you are. From appointments to referrals, prescriptions, and wellness tools, everything you need is at your fingertips.
Whether you’re booking a GP appointment or consulting with one of our Advanced Clinical Practitioners, we’ve got you covered – all through a simple, hassle-free platform that works on your schedule.
Download the Doctor Care Anywhere App
Activate your account
Use the letters BF and your 7-digit employee number to activate e.g. BF0000000.
Verify your account
This helps us identify you and keep your data safe
Scan your ID
You can use a passport driving license, identify card or residence permit card
Take a selfie
Make sure this is clear and your whole face is within the guide
GP Appointments Anytime
Speak to a doctor, day or night
Skip the queues and get the care you need, when you need it. Book a virtual GP appointment that fits around your schedule.
Up to 20 minute appointments
24/7 access, 365 days a year
Physiotherapy Without Delay
Fast-track recovery from pain or injury
Struggling with back pain, joint issues, or an injury? Our Physiotherapists provide expert advice and tailored recovery plans – no GP referral required.
Mental Health Practitioners
Confidential, compassionate care - when you need it.
Feeling overwhelmed, anxious, or just need someone to talk to? Book a confidential session with one of our experienced Mental Health Practitioners.
Whether it’s stress, low mood, or emotional strain, we’re here to help.
Advanced Clinical Practitioners
Convenient care for everyday health needs.
Our highly trained Advanced Clinical Practitioners (ACPs) can help with minor illnesses, flare-ups, and general health concerns—quickly and professionally.
Make a diagnosis and carry out treatment, including the prescribing of medicines
Need blood tests, scans or medical letters?
We’ve partnered with market leading providers to help guide you in the next stage of your healthcare journey. Here are a few of our recommended options:
Updates and health advice from our clinicians
Our content hub, Clinician Corner, offers a range of helpful resources from physical wellbeing advice to mental health tips. Discover the latest updates below.
Winter Flu & Seasonal Illnesses: Your Quick Guide to Staying Well
Last week, a busy dad of two, contacted our virtual clinical team at Doctor Care Anywhere. He’d suddenly developed...
Festive Winter Wellness: Your Essential Seasonal Health Guide
Christmas brings joy, celebration, and special time with loved ones.In the workplace, however, it also brings a...
Health Assessments: Reducing Absenteeism and Boosting Wellbeing
Understanding the Impact of Absenteeism and Presenteeism Absenteeism and presenteeism are pressing challenges for...
Living with Type 2 Diabetes at Work
If you're one of the millions of people in the UK managing type 2 diabetes, or perhaps you've recently been diagnosed,...
