Putting Patients First

Patient care is our top priority. It's the foundation of our business and fundamental to all our work. It's a core aspect of our services and an area on which we will never compromise.

Our GPs

Our GPs are fully accredited and registered with the General Medical Council (GMC). Additionally, they hold a Membership of the Royal College of General Practitioners (MRCGP) or equivalent qualification and are on a UK National Performers List. All our doctors undergo a rigorous selection process prior to joining Doctor Care Anywhere, which includes specialist training in video and phone consulting so that the sessions they have with patients are as valuable and helpful as possible.

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All our doctors have:

  • Trained as UK GPs and speak fluent English
  • Five years post qualification experience in the NHS and private sector
  • Up-to-date continuous professional development accreditations as well as regulatory appraisal and GMC revalidation
  • Specialist training in video and phone consulting skills
  • The ability to diagnose and prescribe private medication, provide referrals, fit notes and advice on over-the-counter medicine abroad and most importantly, have the time to really listen to whatever it is you need to discuss

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CQC & ISO Compliant

The online healthcare arena in which we operate is regulated by the CQC, the independent body in the UK responsible for companies’ adherence to strict healthcare quality requirements. Accordingly, we are CQC-registered and operate in compliance with global standards on security, service quality and patient care.

All of our policies, systems and entire management system are compliant with and accredited against worldwide standards on Information Security (ISO 27001) and Quality (ISO 9001).

Security and Clinical Governance

Our platform has multiple layers of security and is compliant with worldwide standards in this area. It includes optimised pathways, which involve a combination of human and technology-based safeguards to ensure that our service is safe for users, and that prescriptions are given out only in line with what is appropriate and ethical for our patients.


We have a number of restrictions on the prescriptions we are able to provide patients using our service. Under GMC guidelines, we cannot and do not prescribe addictive tablets, such as slimming pills, and cannot fulfil patient requests for such prescriptions. Instead, we refer patients for face-to-face consultations with a GP.

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I used the service this morning for the first time...absolutely brilliant! So quick and easy. The Doctor was lovely and technology simple to use. Fantastic service!
Dr. Max Pemberton
Editor of Spectator Health & Daily Mail Journalist
My new favourite online tool. GPs in my area are so hard to see with waiting time of one to two weeks, and when you do see them they are rushed and rarely focus on you. This is ideal for people like me who only need to see a doctor a couple of times per year and who are a little time-poor! 5-statr service.
Doctor Care Anywhere is a great service and it is fabulous that I can see the Doctor without leaving home. Sometimes as a mum the last thing you need when you are poorly, is to struggle with your toddler in the Doctor's waiting room!
Mother and Blogger