Online GP for £3.75 a month

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Note: Enter your payroll ID as the voucher code when prompted.

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Get instant access to the GP service!

Peace of mind at your fingertips - wherever you go

Nuffield Health have partnered with Doctor Care Anywhere to offer their employees unlimited video and phone consultations with a private GP for £3.75 a month (normally £15 per month)! You can get access to a GP wherever you are in the world, 365 days a year and save over £11 a month with this exclusive offer.

To get started: Click the “Sign up” link, fill in your details (use your work email) and enter your payroll ID as the voucher code when prompted.

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Monthly Plan

£15per month minimum 3 months

Unlimited online appointments
Health tracking
NHS repeat prescriptions
2 free international appointments
Same rate for family members

View plan

Nuffield Health Employees

BEST VALUE

£4per month save £135 per year

Unlimited online appointments
Health tracking
NHS repeat prescriptions
2 free international appointments
Same rate for family members

View plan

Sign up now

Book an appointment

Booking an appointment with Nuffield Health Online GP only takes a minute. Just login via your computer or download the app on your smartphone or tablet. Find a time that works for you and book your consultation. Same day appointments are available typically within 2 hours

We are open from 8am to 10pm UK time, 365 days a year
Our appointments are unlimited in length so you'll have plenty of time to discuss whatever is on your mind - no matter how big or small. You're allocated a 20 minute slot, but if you think you'll need more, you can always just book back-to-back appointments
Choose your doctor by their name (if you've seen them before), by the areas they specialize in or by gender if you'd specifically like to speak to a male or female doctor

Have a consultation

If you've booked a video consultation, you'll get an email and text reminder 10 minutes before your appointment is due to start asking you to join the waiting room. If you've booked a phone appointment the GP will call you directly. Find somewhere quiet, comfortable and ensure you have a good Internet connection or clear mobile phone signal.

Get secure access to your patient record during the call. Discuss any previous history on your Nuffield Health Virtual GP record with your doctor.
Read through your updated, jargon free notes after your consultation so you know exactly what you need to do to start feeling better

Get the right treatment

After your appointment, your GP will type up all the notes from your consultation and add them to your patient record.

Get high quality medical advice from the GP
Medication can be delivered to your door in as little as 4 hours (depending on your location)
Get instant referrals to a specialist or to an in-person Nuffield Health GP for further diagnostics or tests

Referrals to in-person GPs

On the rare occasion that you need to see a GP for an in-person examination or for tests, Nuffield Health Online GPs can refer you for an in-person consultation or for tests.

Your medical notes from your in-person consultation will be on your Nuffield Health Online GP medical record for you to view and add to
There is an additional cost for in person GP consultation or investigative and diagnostic testing

Download the Nuffield Health Online GP app

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From speaking to a GP on your way to work, getting a prescription delivered to your door or putting your mind at ease about something that's been bothering you; we're here to look after you and your family, 365 days a year.

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Frequently asked

What is Nuffield Health Online GP?

Nuffield Health Online GP is a service provided to eligible Nuffield Health members and employees by Doctor Care Anywhere. Nuffield Health Online GP offers you calm, reassuring support through secure video and phone GP consultations as well as providing private prescriptions, specialist referrals and fit notes, as appropriate. In addition to having 24/7 access to , there are various tools and healthcare tracking facilities to help you monitor and manage your own health and you can use the service wherever you are in the world.

Doctor Care Anywhere is a doctor-founded, patient-focused online international healthcare service that helps make it easy for you to look after your and your family’s health. When it comes to health and wellbeing, we want to give you and your family the best possible medical advice and peace of mind, whenever and wherever.

What else do I get apart from GP appointments?

Doctor Care Anywhere GPs can speak to you no matter where you are in the world. With our consultations being 20 minutes in length, our GPs have the time to listen and discuss in detail anything that’s concerning you. In addition to appointments, you get:

Private prescriptions - GPs can issue private prescriptions at no additional charge and you can have the medication or picked up from your local pharmacy (the medication and delivery is additional and is paid directly either to the local pharmacy or our pharmacy affiliate who provides the delivery service). As this is a private prescription the cost can vary to the standard NHS prescription charges. On average the cost of a private prescription including delivery is about £10-15
Specialist referrals and fit notes - following your consultation, if appropriate, these are written up by the doctor and uploaded to your patient record for you to share with the relevant healthcare professional and/or insurance companies for your onward care;
Referrals to an in-person Nuffield Health GP* – in the rare instance that you need to see an in-person GP for a test or a physical examination, then Doctor Care Anywhere GPs will . Your medical notes from your in-person appointment will be added to your Doctor Care Anywhere medical record for you automatically. Please note, that this is a self-pay option. There is no obligation for you to use this option and you are welcome to visit your NHS GP for further investigation instead. ;
24/7 access to your medical record – in case you want to go over the GP’s advice in your comprehensive, jargon-free consultation notes or update your medical record with new information;
Health tracking - you can take more control of your health and wellbeing by using the Doctor Care Anywhere Health Tracking app to monitor symptoms, conditions and lifestyle factors affecting your health and set up medication reminders to prompt you to take you medication at the right time;
NHS repeat prescriptions ordering – just order online through our application and we take care of the rest, making managing your health easier than ever.

By being responsive and not prescriptive, we’re constantly developing and building new additional services to meet our patients’ needs.

How much is it?

Nuffield Health Online GP is being offered to valued Nuffield Health employees at just £3 per person per month – for you and your family! That is a fantastic 75% discount off the RRP of the service. Each member of your family that you sign up will cost you £36 per year, whilst you are an employee of Nuffield Health.

Please note, should you leave Nuffield Health and have signed up for the service, your membership for you and anyone on your plan will end. You are welcome to continue your access to the service by purchasing one of our retail packages available through the website.

How do I sign up?

Please click here.

Enter your details and click “Sign Up”
Enter your Payroll ID as your discount code in the top right hand box on the page.
Select “UK” and “monthly” options, as well as the number of family members you would like to add to your subscription. Click “Continue”
Complete your payment options and click “Finish and pay”.

You are now set up and can start to complete your online medical record and add any family members to your account.

Are Doctor Care Anywhere GPs fully trained?

All our doctors are UK-trained General Practitioners (GPs) who are registered with the General Medical Council (GMC) and who qualified with the Royal College of General Practitioners (RCGP). They have at least 5 years' post qualification experience and all undergo the regulatory monitoring of their medical practice.

All our doctors receive bespoke video consultation skills training designed by the former Royal College of General Practitioner (RCGP) president and consultations skills’ expert, Dr Roger Neighbour, OBE. We have rigorous recruitment, training and continuous performance management processes in place to ensure our GPs provide the best possible clinical service at all times. Customer feedback is also integral to the GPs’ continuous performance management ensuring that we always meet and strive to exceed our patients’ expectations.

Can I use Nuffield Health Online GP on my smartphone or tablet?

Yes, you can book appointments and have your consultation on either your computer, smartphone, tablet or landline. If you are using a smartphone or tablet, it’s best to download the Doctor Care Anywhere app which is available on both iOS and Android. You can also have your consultation on a landline or mobile telephone without the video facility but will need to book the appointment online and select the phone option at the point of booking.

What if I need to see a GP in person?

Studies show that over 60% of GP consultations can be conducted successfully over the phone and with the additional capability that video provides then this percentage rises to over 70%. Of the 30% remaining, most patients require a specialist referral for further investigation. In fewer than 5% of cases Doctor Care Anywhere GPs may need to refer you to an in-person GP, for example for a test or a physical examination.

Doctor Care Anywhere GPs can provide you with a referral letter for you to take to a Nuffield Health in-person GP. Please note that this is not included in the Nuffield Health employee offer and so you will have the choice whether to self-pay for this option at a price of £50, or alternatively you can visit your NHS GP for further investigation*.

Should you opt to see a Nuffield Health GP, your medical notes from your in-person consultation will be added to your Doctor Care Anywhere medical record for you automatically so that it is easily accessible for you and your Doctor Care Anywhere GP for your next appointment.

Does Nuffield Health Online GP treat medical emergencies?

Doctor Care Anywhere GPs can treat and provide non-emergency medical advice. Examples of things we treat are: allergies, anxiety, asthma, backache, chest infection, childhood illness, cough, colds, cystitis, depression, digestive problems, ear, nose and throat problems (e.g. sinusitis, sore throat, earache), hay-fever, headache, migraine, men’s health, skin problems (e.g. acne, rash, infection), stress, urinary tract infection and women's health.

Nuffield Health Online GP is not an emergency service. If you have a medical emergency, you’ll need to call go to your nearest A&E in the UK or dial 999.

Here are some of the medical emergencies for which you should visit A&E immediately: chest pain, haemorrhage, obstetric/pregnancy complications, severe abdominal pain, suspected stroke, severe infections, severe mental health (such as severe depression, anxiety, psychosis or mania), traumatic injuries.

If you have any further questions, please visit our FAQs page (https://doctorcareanywhere.com/what-we-do/faqs/) on our website or contact our customer services team at or call +44 (0)330 088 4980.

Do you have access to patient's NHS medical records?

We are planning to be able to automatically access your NHS primary health records, with your consent in 2018. For now, you can upload your NHS summary care record to your Doctor Care Anywhere medical record yourself (by requesting this from your NHS GP) and update your medical history on your profile, so that the GP has the most up to date information. Please rest assured that all your consultations with Nuffield Health Online GP will be shared back to your NHS GP, with your consent. So your NHS GP will have a full account of all interactions with our service.

Can I sign my family up?

Yes, you can add your family members when you are registering for the service. Each family member will be an additional £3 per person per month.

If you would like to upgrade your account after you have registered to include family members, or if you have any questions about adding family members to your subscription, please call our customer service team on +44 330 088 4980 or email them at contactus@doctorcareanywhere.com

How do I have appointments with my children?

You must book appointments for your children if they are under 18 years of age and you will receive notification emails confirming the appointment and reminding you that the consultation is about to start. All medical notes and documents such as prescriptions and referrals for your child will be added to their profile, but you have access to all of this information through your own account.

During the consultation our doctors prefer parents to be present, even if the child is 16 or 17 years old. However, you may consent at the time of the appointment for your child to conduct the consultation independently.

What if I want to cancel my subscription?

By signing up to the service, you are committing to paying for the service until your benefits renewal (March of each year). If you do wish to cancel it before this time then you will need to contact the Customer Service team, who will need to validate this transaction.

See all FAQs